clean the staff are very accommodating was able to check in early I would like to mention David the front desk clerk very nice
Damon
octobre 2024
Convenient location! Near the airport and also for The transit area where one can take a direct bus to downtown area. Great food choices ( Indian amazing restaurant ) around the hotel area is like a bonus. Rooms are comfortable and spacious. You have everything that you want in the room. It was more like a home instead of a hotel feel factor. Professional and friendly staff Daniel, Ashley, Michele excellent staff members We felt like home !
Leena
août 2024
We had stayed here before because the location is perfect for our family who live in Federal Way. This time the staff was just exemplary. We had some issues with our room AC and they changed our room immediately to fix it. The lock on the door didn't work and maintenance came right away. My mother is quite elderly and a bit forgetful and by the second day the restaurant hostess understood and automatically charged her breakfast to the room, plus they helped her step through the security process when she lost her room key. They were incredibly thoughtful and courteous. Made my Mom (and therfore me) feel really great.
Elizabeth
août 2022
We have stayed here several times when my daughter has sports competitions. It is convenient, but its clean and comfortable. We like the Bistro for breakfast as well.
Laurie
juin 2024
The property is beautiful. I will recommend it to others and I will stay there again anytime I’m in Federal Way.
Lori
novembre 2024
Clean and good amenities. Friendly staff. Superb location, right off of the highway and surrounded by great restaurants.
Lim
octobre 2023
The location.
Bernard
juillet 2023
The environment was very nice and clean. Staff was amazing and went well beyond our expectations.
Ben
septembre 2022
This Courtyard was extremely clean. Our room was perfect, the bed was comfortable, and we felt safe. The staff was friendly and helpful.
Janelle
juillet 2022
Miss Ashley provided the best service I’ve had since precovid. We stayed near an Elevator and had no hot water the first night, but her pleasantness/kindness will have us returning if in the area. Good for you hiring exceptional staff.
Christopher
avril 2023